Refund Policy

1. What you are buying

Organism tiers are a one time purchase that stays on your account. Coalescence sessions are a one time purchase that waits in your inventory until you press Begin. None of these are subscriptions. There is no recurring charge, so there is nothing to cancel later.

2. When we refund

We want you to feel settled about what you paid for. We will refund a purchase when:

• You were charged twice for the same thing.
• A payment went through but the tier or session never landed on your account.
• You bought the wrong tier by mistake and reach out before you have used it.
• You changed your mind about an Organism tier within 14 days and have not leaned on it heavily.

3. Coalescence

A Coalescence you have not begun can be refunded within 14 days. Once you press Begin, the session has started and is no longer refundable, because it is a standalone focus window that opens for you the moment you enter it. A Coalescence you were gifted is not something you paid for, so there is nothing for us to return to you.

4. How to ask

Write to support@peaufinebymc.com with the email on your account and roughly when you bought. A person reads it. We usually reply within a few days, and an approved refund returns to your original payment method through Stripe.

5. Chargebacks

If a charge looks wrong to you, please write to us first. It is faster than a bank dispute and it lets us fix a real mistake straight away. We keep records of every purchase so we can always see what happened together with you.